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Talk to the team behind
your colony data.

Questions about scanning, syncing, or setting up your lab? CageSync was built by a researcher who has stood at the rack at 7 a.m., so a real person reads every message.

Send us a message support@cagesync.com
  • Real human replies
  • No sales scripts
  • Free for researchers
How to reach us

Pick the lane that fits your question.

General

Email support

Questions, bug reports, or setup help for anything about the app.

support@cagesync.com Teams

Lab & enterprise

Multi-user access, PI dashboards, compliance and data agreements.

labs@cagesync.com
Response

Within 24 hours

We reply to every message on business days, usually a lot faster.

Mon – Fri
9:00 – 18:00 PST
Sat – Sun
Limited support
Lab plan
Priority & emergency

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  • IISER Bhopal
  • Research Labs Worldwide
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  • You can download the free Android app and start scanning cage cards immediately. No account setup required for basic features. For Lab Plan features, we can have your team set up within 24-48 hours.

  • Yes! CageSync works with all standard lab barcode formats. You can continue using your existing cage cards while gradually transitioning to our QR code system if desired.

  • Absolutely. All data is encrypted in transit and at rest. We comply with institutional research data requirements and can provide signed data processing agreements for Lab Plan subscribers.

  • We're actively developing integrations with popular LIMS systems. Contact us at labs@cagesync.com to discuss your specific integration needs and timeline.